Susan Marshall and Andi Mallen bring complementary experience and perspectives to every client relationship. Susan contributes decades of real estate, brokerage, contract and negotiation experience. Her calm presence and knowledge of changing markets help clients understand both the details of a transaction and the decisions ahead.
Andi brings extensive residential real estate experience along with a professional background in educational psychology, counseling, communication and school administration. As a Seniors Real Estate Specialist®—SRES®—she offers additional training focused on the housing needs and real estate transitions of adults 55+.
Together, Andi & Susan provide:
- Complementary strengths in real estate, negotiation, communication and client guidance
- Access to Trusted Professionals for escrow, lending, inspections, organizing, estate sales, moving and related services
- Relationship-Focused Approach – We believe real estate is about people first and property second.
- Guidance Through Life Transitions – A client-first approach that respects each person’s needs, priorities and decisions. We understand the emotional, financial, and practical challenges that often accompany retirement, downsizing, loss, or major life changes.
- Exceptional and Consistent Communication and attention to Transaction Details – Our clients are informed through consistent updates and communication.
- Trusted Advocates and Skilled Negotiators – We protect our clients’ interests and negotiate strategically to help them achieve the best possible outcome.
- Local Market Expertise – Deep knowledge of the Greater Palm Springs and Coachella Valley markets, neighborhoods, pricing trends, and lifestyle communities.
- Experience with 55+ Homeowners – Specialized understanding of the unique needs of retirees, seasonal residents, and those selling a home on their own.
- Comprehensive Marketing Strategies – Professional photography, targeted digital marketing, social media exposure, and broad market reach designed to maximize exposure.
- A Proven Record of Leadership and Service – Industry leadership, professional involvement, and a long-standing commitment to serving both clients and the community.
Since co-founding Mallen & Marshall Desert Properties in 2015, Susan and Andi have built a working partnership based on trust, shared responsibility and a commitment to professional service. Their combined experience allows them to approach each transaction from more than one perspective while working toward the same goal: moving clients forward with confidence and care.